I apologize for being slow getting this out. It’s a busy day in my house – complete with flooded bathroom. I may have missed things here and there so please… if you can make the 6pm SLT meeting, go! It’s a great opportunity to meet with staff and your fellow bunny lovers. Ozimals Oracle This week’s Ozimals Oracle was presented to us by Elphaba Stormcrow, the head Ozimals CSR. The topic today was about Support Tickets and the ticket system. The Support Ticket System is a to track anything a CSR cannot handle right there and then including but not... Continue Reading